Soft Skills for Working with AI: You Can't Do Without Them

We won’t be talking about perfect prompts, AI agents, or whether AI will replace analysts. Neural networks are already a great help to analysts: they write requirements, bring structure to chaos, and eliminate the "blank page" syndrome. But this speed comes at a price — AI can be very convincingly wrong. Generated artefacts often look so professional that it's dangerously easy to miss logical gaps and hallucinated business rules.

Using real-world examples, we will explore how AI amplifies cognitive biases, why "beautiful text" gives a false sense of security, and how critical thinking and emotional intelligence (EQ) help an analyst uncover the client's true needs — things that AI will never read between the lines. In conclusion, I will provide a set of everyday practices for validating AI responses.