An AI Agent for Documentation: How to Get Rid from Routine and Reduce Team TTM

In large IT teams, analysts, developers, and support engineers spend a significant amount of time every day searching for information scattered across documentation, contracts, technical descriptions, and requirements spread over multiple GitLab repositories.

In this talk, I will introduce DocsGuru — an AI agent integrated into Mattermost that answers user questions based on corporate documentation, leveraging a RAG approach and semantic search.

We will break down the solution’s architecture and see how such a bot reduces the workload on analysts and accelerates team performance.

The talk is aimed at systems analysts and architects who want to understand how to apply AI not in abstract terms, but to solve a concrete task — working with corporate documentation.